In detail
Everything Isbite does.
Over 70 features built inside a real restaurant. All included for €50 a month, with no modules or extras.
Your website and app
Your own channel to sell with no commission, under your brand.
- Ordering website on your domainDelivery, pickup or scheduled. With your logo, colours, typeface and photos.
- Your app, with your nameOn Google Play and the App Store, with your brand. Customers reorder in two taps.
- You show up on GoogleYour menu, with prices and allergens, is readable by Google, with a page per dish.
- Buttons on your Google profileWe set up "Order", "Book" and "Menu" on your Business Profile.
- It asks for reviewsAfter delivery, the customer gets "How was it?" with a link to review you on Google.
- Open, closed or paused, livePause the kitchen and your website and app say so. Opening hours always up to date.
- Message of the dayA notice on your homepage: "We close at 4pm today".
- Menu searchThe customer types "pizza" and the menu filters.
- Very fastThe homepage opens instantly, even with poor signal.
- Looks good when sharedPaste the link on WhatsApp or social media and it shows a title, text and photo.
- Order without an accountName, phone and email, done. You switch it on or off.
- Pickup firstThe app suggests pickup, your most profitable channel. The time is checked against your hours.
- "Complete your order"Before paying, it suggests a drink or a dessert.
- One-tap paymentApple Pay, Google Pay or card. No Isbite commission.
More (in Spanish): Ordering website · Restaurant app · Guide: your own ordering website
Orders and kitchen
Everything arrives in order, and what can run by itself, does.
- One kitchen screenYour website, your app, Glovo and Uber Eats, together and in order.
- Automatic acceptanceFor venues with nobody watching the tablet: paid orders go straight to the kitchen.
- Automatic closingOrders are marked as delivered after the minutes you choose.
- Order steps your wayChoose which steps the customer sees, which ones notify their phone and the wording.
- Slot limiterDecide how many orders you accept per slot so the kitchen never gets swamped.
- Demand levelRaise waiting times in one tap when it gets busy.
- Emailed receipts that don't get lostIf an email fails, it retries by itself. You see its status and can resend it.
- Channel of every orderYou know if it came from the website or the app, and which ad brought it.
More (in Spanish): Guide: Glovo and Uber Eats fees
Delivery
With your own riders, external fleets or both.
- Zones and delivery fees your wayDraw your delivery zones, with your delivery fee and minimum order.
- Suggested riderWhen assigning, it suggests who to give it to based on each rider's orders.
- Live rider mapSee where each rider is. Only during their shift, even with another app open.
- Routes with real distancesSuggested route by street and a button to open it in Google Maps.
- Who took each orderIt records who took it and every change of rider.
- External fleetsRequest a Stuart or Uber Direct rider automatically at the step you choose.
- Always the cheapest fleetCompare each fleet's price for that order and book the cheapest.
- "Got it"The customer confirms it arrived and the order closes itself.
More (in Spanish): Ordering website
Dining room, tables and bookings
More tables served with the same team.
- Till on any phone or tabletTables, orders, joining tables and splitting the bill.
- Your floor planGreen free, orange occupied, amber booked soon.
- QR menu on every tablePhotos, prices and the 14 allergens. Change it in a minute, no reprinting.
- Order and pay from the tableNo waiter needed to take the order: each round reaches the kitchen already paid, with "take to table 4".
- All QR codes in one PDFReady to print. If someone takes one, cancel it and make another.
- Bookings on the floor planFrom the app or website, one per customer per day, with a minimum and maximum party size.
- "They've arrived" opens the tabAnd the table stays free for walk-ins until the booked time.
- A calendar that fills itselfNational and regional holidays, half-day closures and one-off openings.
- Busy daysMark a match or a concert and it warns you. Also if you close on a day with bookings.
- Your venue at a glanceOpen or close the kitchen and see what's pending: bookings, sold-out items, refunds.
More (in Spanish): Restaurant till · QR menu
Customers who come back
Make the first order the first of many.
- Points for every euroYou decide how many. Rewards catalogue and welcome bonus.
- Levels and clubThe more they order, the higher their level, shown with a progress bar.
- CashbackPart of every purchase comes back as credit for the next one.
- Coupons with rulesMinimum order, cap, pickup or delivery only, dates and a code generator.
- Nobody can guess themAttempt and usage limits checked on the server. Welcome bonus once per verified email.
- Points expire by themselvesAfter 6 months, so you don't build up a debt of rewards. And they're given on delivery, not payment.
- Notifications to their phoneOffers and news, now or scheduled, to everyone or one venue.
- "The usual"One tap to repeat the last order.
- Your ads, measuredGoogle, Meta and TikTok receive every sale, even if the browser blocks pixels.
More (in Spanish): Restaurant app · Guide: bringing customers back
Your numbers
What you sell, what you keep and what you can improve.
- From gross to netWhat you really keep, with estimated VAT and refunds taken off.
- Dishes that earn you mostRanking by margin, what doesn't sell and the most popular extras.
- Kitchen timesHow long each stage of an order takes, and cancellations.
- Delivery performanceOrders and times for each rider.
- Dining room and occupancyTables, guests and occupancy.
- Where your orders come fromOrder map and sales by channel, payment method and venue.
More (in Spanish): Restaurant till
Paperwork in order
What you have to comply with, without extra software.
- VeriFactu compliantRecords that can't be altered and a QR on every receipt. Updates included.
- The right VAT, automatically10% for dine-in; 21% for alcohol and soft drinks to take away. Delivery fees and coupons split.
- Invoices on requestCustomers request it from their order, or you issue it from the till. Tax ID checked.
- Automatic filingWith retries and alerts for anything to review. Exportable for your accountant.
- Clock-in from the phoneStart, breaks and finish. The server sets the time and nobody can change it.
- Corrections with a trailEvery change records who, when and why. A PDF per worker to sign.
- PIN for staff without a phoneThe manager sets it; after 5 failed attempts it locks for a while.
- The 14 allergensOn the menu, website, app and table QR.
- Controlled refundsNever more than was charged, a corrective invoice for the customer and a warning if someone abuses it.
- Legal pages for your websiteLegal notice, privacy, cookies and allergens, filled in with your details.
More (in Spanish): Guide: VeriFactu · Guide: staff time records · Guide: allergens
Team, venues and security
Everyone sees their part, and nobody touches what they shouldn't.
- Built-in and custom rolesManager, waiter and rider ready. Everyone sees only their part and their venue.
- Instant changesRemove a permission and it applies in seconds, logging them out everywhere.
- Admin only on approved devicesA new staff phone needs your approval.
- Recovery codes10 single-use codes in case you lose your phones.
- Prices that can't be tampered withEverything is calculated on the server with your real menu.
- Several venues, one panelPrices per venue, products only in some and each one's tax details.
- The nearest venueCustomers pick their venue, or the app suggests the nearest one.
- Your payments, in your accountEach restaurant is paid into its own account. Cards never pass through Isbite.
More (in Spanish): Restaurant till
Shall we try it in your restaurant?
30 days free, no card. We set it up for you with your menu.